Frank M. Kratzer
343 Soquel Ave., #166
Santa Cruz, CA 95062
831/325.3255
frank@kratzer.com
Project Management / Web Development / Design
Full Time / Contract / Permanent
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SUMMARY
- Over 19 years of experience in all facets of IT, most recently with web based technologies
- Manage web based MARCOM projects from initial concept and writing to final production and distribution for large and small size clients
- Strong track record of working across teams and delivering complex projects on-time
- Strong leadership, strategy development and project management skills
- Superior written, oral and interpersonal skills
- Resourceful and experienced in “solving” for the client
SKILLS
- Development Languages: VB.NET, ASP.NET, VB, ASP, JavaScript, HTML, DHTML, XML, XSLT, XHTML, CSS, SQL, C#, AJAX
- Databases: Microsoft SQL Server 7/2000/2005, Oracle 8i / 9i, Access 2000
- Development Tools: Perforce, Team Site, Visual SourceSafe, VisualStudio.2005, VisualStudio, DreamWeaver MX, Photoshop, GoLive
- Report Writers: Crystal Reports
- Platforms: Windows 2000/2003, Windows XP, Windows 98, Windows NT, Unix
- Web Servers: IIS, Apache
WORK EXPERIENCE
Technology Consulting – Contract Projects
November, 2004 – Present
Santa Cruz, California
http://www.kratzer.com
- AJAX form implementation and SQL Server stored procedure programming for http://ConstructionCommunicator.com
- .NET C#, Great Plains Dexterity application development for D'Arrigo Bros http://www.andyboy.com
- Managed web based MARCOM project for Tangence http://tangence.com
- Developing a proprietary stock trading system – SQL Server, C#, CSS, AJAX, JavaScript, XML
- Website design for Chef Robert Morris http://privatechefoncall.com - CSS, DHTML, JavaScript, Photoshop for Robert Morris
- Search Engine Optimization for Predict Wall Street http://predictwallstreet.com – SEO and Monitoring
- Website design and updates for http://cobbwebassociates.com – CSS, DHTML, JavaScript, Photoshop for Dr. Herb Cobb
- MS/PL SQL programming, Data Mining and Reporting for Cobbweb Associates http://www.cobbwebassociates.com
- Crystal Reports and SQL Server programming for Surf Control http://www.surfcontrol.com
Internet Application Developer
Intuit OSP Payroll Services, October 2003- November 2004
Reno, Nevada
http://www.payroll.com
- Designed, developed and provided support for a web based scheduling application used by Intuit’s clients nationwide for enrollment in online training classes. The application was developed using ASP, JavaScript, HTML, XML, DHTML and CSS and SQL Server 2000
- Responsible for project management, design and development of a data centric web based help system, which linked web site product support, in-product help and client services to one data source for answers. The application was developed in ASP, JavaScript, HTML, XML, DHTML, CSS and SQL Server 2000
Internet Application Developer - Contract
Odds On Promotions , January 2003 - May 2003
Reno, Nevada
http://www.tvlotto.com
- Designed and developed the backend of a Flash website using SQL Server, ASP, JavaScript, Action Script
- Opt-in/out email system designed using ASP, HTML, JavaScript , CSS and SQL Server
- Designed and programmed an Ad Banner Rotation application using ASP, JavaScript, CSS, SQL Server 2000
- SQL Server 2000 DBA and IIS administration
- Created management reports with Visual Basic 6 and Crystal Reports
Software Engineer
GameTech International, October 2001 - October 2002
Reno, Nevada
http://www.gametech-inc.com
- Rewrote bingo hall management system in Visual Basic 6 and migrated data from Access 2000 to SQL Server 2000
- Worked directly with customers, Q/A, and marketing personnel to gather requirements for the application, reporting and security
- Created 100’s of complex management reports in Crystal Reports
- Provided tier 3 customer support as well as new version upgrade installations at client sites
Internet Applications Developer - Contract
MySalesStore.com January 2001 - September 2001
Reno, Nevada
- Maintained and updated site, performed SQL Server 2000 DBA, IIS administration and wrote SQL Server 2000 DTS packages, stored procedures and VB 6, ASP, JavaScript
Senior Web Developer - Employee
Universal Distribution Systems, May 2000 - December 2000
Reno, Nevada
- Designed and developed front end web sites that integrated existing client site’s look and feel into a turnkey website/order/fulfillment/returns system. Programming was in ASP, JavaScript, CSS and HTML and SQL Server backend.
- Set-up and supported internal corporate Internet and Intranet sites
- Administered internal and collocated IIS and Apache web servers
- Created corporate and client web-based reports in Crystal Reports
- Supervised two additional web developers
Manager of Creative and Technical Services - Employee
HardwareStreet.com, March 1999 - April 2000
Reno, Nevada
- Managed all IS functions, including internal corporate help-desk, graphics department, and Internet and Intranet design, development and administration
- Reduced sales work flow from days to hours by automating website banner ad submission and modifications via an ASP, HTML, JavaScript, CSS application and presentation layer over an Access 2000 database
- Performed Y2K remediation with no incidents
- Managed a staff of 1 designer, 1 web developer and 1 tech
MIS Director - Consultant to Employee
Regional Mail Xpress, March 1998 - March 1999
Reno, Nevada
- Designed and developed a mail manifest system from concept to delivery using Visual Basic 6 and SQL Server. The application was certified to have met stringent Postal Service PAVE standards and was a key factor in RMX being successfully acquired by UPS
- Designed and developed a customer billing system using Visual Basic and SQL server to integrate with our mail manifest system for automated billing and management reports both RMX and for our business partner DHL to invoice their clients and access reports
- Designed and developed corporate website using HTML, JavaScript and Photoshop
- Installed and managed all corporate Internet, Intranet, Extranet and corporate email accounts
- Installed corporate networks to support internal company communications in nine locations across the US
- Responsible for budgeting all IS related expenses during company’s 500% yearly growth
- Provided programming, desktop, software, hardware, network and internet support
- Supervised a staff of 3 developers and 2 techs
Owner/Founder
Cyberwerkz Internet Services, 1997 -1999
Reno, Nevada
- Founded an Internet design and hosting company with a client base of 80 +
- Performed customer website design and development using HTML, JavaScript, CSS
- Managed all aspects of Cyberwerkz backend business, including sales, marketing, development, Apache & IIS server administration, accounting and other functions
- Negotiated and directed the profitable sale and ongoing employment of Cyberwerkz employees to local competitor Yellow Sub Internet
- Employed a staff of five
Owner/Founder
Kratzer Computer Consultants, 1994 – 1998
Reno, Nevada
- Provided technology strategy and support to over 70 small business customers, including software, hardware, network, database, internet strategy, and data backup
- Sold company for profit to Erlach Computer Consulting in 1998
Programmer Analyst - Employee
International Game Technology, 1993 - 1994
Supervisor Communications and Hardware - Employee
International Game Technology, 1992 - 1993
Instructor, Information Systems
Truckee Meadows Community College, 1992 - 1993
Communications Supervisor / PC Coordinator
Bally Systems / Bally’s Hotel Casino, 1989 - 1992
Network Analyst
JC Penney, 1987 - 1989
MILITARY
United States Air Force
Computer Operator, 1985 - 1987
United States Army
Munitions Warehousing, 1982 - 1985
EDUCATION
- University of Nevada, Reno, Nevada
- University of Maryland, Heidelberg Germany
Technical Schools:
- Actively pursuing MCAD/MCSD certification
- SCO Unix System V/386 Administration, 1993
- SCO Unix Introduction to SCO System V, 1993
- American Institute, Inc. Data Communication Fundamentals and Beyond, 1990
- IBM, OS/2 LAN Server Workshop, 1990
- IBM, Token-Ring Network, 1990